Shipping / Returns / Exchanges / Privacy


Shipping Information

Shipping for four or more items is FREE.

We ship within 24 – 48 hours.

Sales Tax must be collected on all shipments to California.

 

Returns / Exchanges

Returns:

We happily accept returns for any reason. Once the item/s are returned, we will refund the original purchase price to your credit card. As is customary, we do ask that you pay return shipping.

 

Exchanges:

Please return all product to: 

Softlites LLC
C/O EC Industrials
10830 Ada Avenue
Montclair, CA 91763

Please include a photocopy of the original receipt in order for us to process the return and quickly issue a refund or exchange.

We suggest that you ship using a Tracking Number so that you can be sure that the shipment has arrived.

 

 

 

Privacy

Unless required by law, we do not share any personal customer information. Period!

 

 

Any ongoing issues? Please contact: info@softlitesllc.com